SHIPPING POLICY

We ship to the lower 48 states only. We do not ship to AK, HI, or internationally. We do not ship to PO Box addresses or APO/FPO addresses. It is our goal to make every effort to ship orders of in-stock products with 1-2 business days. However, in some cases, such as during periods of heavy volume or when an item is too heavy to ship via FedEx, UPS, or DHL, it may take us up to 3 business days to ship your order.
Once your order has shipped, how long it will take to reach you generally depends on whether your order was shipped via FedEx, UPS, or DHL ground service or via common carrier (freight truck). Please allow 1-5 days transit time for FedEx, UPS, or DHL shipments. Transit time for common carrier deliveries is generally 7-10 business days.

RETURN POLICY

Our goal is your satisfaction.  If for any reason you are not happy with your bat house purchase, please return in the original packaging for a full-refund of the cost of the bat house.

If the packaging is not intact and it appears the bat house may be damaged leave the bat house in the packaging and have the carrier return it to us for a replacement shipment.

PAYMENT METHODS

We accept Paypal transfers, VISA, MasterCard, and American Express.